Privacy Policy

Information Collected via Cookies: We use cookies to enhance the browsing experience on the Recovery Advocacy Project site. “Cookies” are small files or records that we place on your computer’s hard drive to collect information about your activities on the Recovery Advocacy Project site. The information captured makes it possible for us to keep track of items in your shopping cart, to monitor the total number of visitors, pages viewed, and the total number of banners served. Most people do not know that cookies are being placed on their computers when they visit the Recovery Advocacy Project site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open certain recoveryvoices.com functions. Also, by not using cookies, your overall Internet browsing experience will be affected.

Information You Actively Submit to recoveryvoices.com: For most of the browsing services we provide, we neither require nor collect “Personal Customer Information” — your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the recoveryvoices.com site and take as much time as you want to browse the site, read news and other information without having to submit such Personal Customer Information. There is no need to submit any Personal Customer information on our website, but if you choose to provide Personal Customer Information either to purchase, donate or receive notifications from Recovery Advocacy Project, we may need you to actively submit Personal Customer Information such as name, email address, personal address or payment information when you want to complete an order/purchase/donation.

How We Use and Share Personal Customer Information: recoveryvoices.com shares Personal Customer Information that we collect as follows:

• Subcontractors: We send Personal Customer Information to our third-party fulfillment organization that works on our behalf to provide shipping/donation services. This third-party organization does not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by Recovery Advocacy Project.
• Credit card companies: Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. Law Enforcement Investigations – Recovery Advocacy Project may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of recoveryvoices.com, our users, or others.
• Linking To Third-Party Websites: When you click on links and banners on our site that take you to third-party websites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, recoveryvoices.com cannot be responsible for the actions of any third-party websites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

Changes To Privacy Policy: This Privacy Policy was last changed in June 2018.Recovery Advocacy Project reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise. The changes made in this June 2018 version affects all information we have collected prior to such date.

Questions Or Comments: If you have any questions regarding our Privacy Policy, please click here to contact us.

Security Policy

Protecting Your Information: The Personal Customer Information you provide, including your credit card information, to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

Safe Shopping Guarantee: Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details. Please be advised, as we state in greater detail in our Terms of Use, we do not guarantee the continuous, uninterrupted or secure access to the recoveryvoices.com site because the operation of the recoveryvoices.com website may be interfered with by numerous factors outside of our control.

Alternative Customer Purchasing Options: If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone. Please go to our Payment Options section for details.

Changes To The Security Policy: This security policy was last changed in June 2018. recoveryvoices.com reserves the right to modify or amend this policy at any time by posting the revised Security Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Security Policy unless we clearly express otherwise. The changes made in this June 2018 version affects all information we have collected prior to such date.